What we actually do :
  • Installing and configuring computer hardware, software, systems, networks, printers and scanners
  • Planning and undertaking scheduled maintenance upgrades
  • Talking to clients and computer users to determine the nature of problems
  • Responding to breakdowns
  • Investigating, diagnosing and solving computer software and hardware faults
  • Repairing equipment and replacing parts
  • Supervising junior engineering and technical staff
  • Agreeing timescales
  • Obtaining replacement or specialist components, fixtures or fittings
  • Checking computer equipment for electrical safety
  • Maintaining records of software licences
  • Managing stocks of equipment, consumables and other supplies.​
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